faqs

our products

  • What is the appropriate age range for Clear Start™?

    Clear Start is ideal for clients in their teens and early 20s.

  • What types of breakouts will Clear Start™ treat?

    Clear Start can treat all types of breakouts, but topical treatment for higher-grade forms of acne may need to be supplemented by medical advice.

  • Can I use Clear Start™ every day? Will it dry or irritate my skin?

    Clear Start products may be used daily or weekly. They will not dry or irritate your skin because they are designed to do just the opposite with skin-soothing botanicals. As with any product, there is always a rare possibility that you could have an adverse reaction if you are using multiple products that contain active ingredients at the same time.

  • Can I use Clear Start™ with acne medication?

    You may use this product with acne medication, however, if you experience any irritation or adverse skin reaction as a result, please stop using the product immediately and seek the advice of a medical professional.

  • Is Clear Start™ vegan?

    Yes, all Clear Start products are vegan, gluten-free and cruelty-free. They are also formulated without artificial fragrances and colours.

  • Where are Clear Start™ products made?

    All Clear Start products are made in California. The manufacturing facilities are close to our USA headquarters, which allows us to maintain superior quality standard and level of oversight.

  • I've just heard of Clear Start™, how long have you been around?

    Clear Start was created by the skin health experts at Dermalogica. Dermalogica's story starts in 1983, when skin therapist Jane Wurwand founded The International Dermal Institute, a postgraduate training and research facility designed to bring a new era of professionalism and results to an industry that had become obsessed with pampering, shallow beauty and miracle claims. Today, IDI is considered the international gold-standard for postgraduate skin and body therapy training with 37 locations worldwide and trains over 75,000 skin therapists every year.

    IDI also continues to serve as the research arm of Dermalogica, and is a critical component of our product development, product testing and education curriculum. Jane then founded Dermalogica in 1986 to bring a new generation of skin therapists the type of results-oriented, no-nonsense products that their clients demanded. When Janes own daughters hit their teenage years, it became clear that no one was addressing the needs of young skin- not only with products but also education. In 2009, Clean Start was launched and since changed names to Clear Start in 2013.

  • Does Clear Start™ test on animals?

    No, we do not engage in animal testing, nor do our formulas contain animal-derived ingredients. We are recognized as cruelty-free by PETA (People for the Ethical Treatment of Animals). Further, we have been recognized by the RSPO (Roundtable of Sustainable Palm Oil) for sourcing palm oil in a manner that does not negatively impact local wildlife.

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